Privacy Policy

jo + leigh marketing LLC d/b/a Mad Banana Mktg (“Mad Banana,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you may provide through www.madbananamktg.com (the “Site”).

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Site, contact us, book with us, purchase from us, or otherwise interact with our services.

By using this Site, you agree to the terms of this Privacy Policy.

Information We Collect

Information You Voluntarily Provide

We may collect personal information that you voluntarily submit through contact forms, inquiry forms, newsletter signups, scheduling tools, checkout pages, booking requests, or direct communications with us. This may include:

Name
Email address
Phone number
Business name
Website URL
Billing information
Project details or inquiry information
Appointment or scheduling details
Any other information you choose to provide

Payment Information

If you purchase services, products, or digital resources from us, payment information may be collected and processed through third-party platforms such as ThriveCart and payment processors such as Stripe or other checkout/payment providers used through ThriveCart.

We do not directly store full payment card numbers on our Site unless explicitly stated. Payment data is handled according to the privacy and security practices of the applicable third-party checkout and payment provider.

Information Collected Automatically

When you visit the Site, we may automatically collect certain technical and usage information, such as:

IP address
Browser type
Device type
Operating system
Referring website
Pages viewed
Time spent on pages
Date and time of visits
General location data derived from IP address
Cookie and tracking data
Click behavior, session activity, and interaction data

How We Use Your Information

We may use the information we collect to:

Respond to inquiries and communicate with you
Provide requested services, resources, or support
Process purchases and deliver products or services
Schedule consultations, calls, or appointments
Send newsletters, updates, or marketing communications if you opt in
Improve our website, marketing, services, and user experience
Analyze website traffic and user behavior
Measure advertising and conversion performance
Maintain security and prevent fraud or misuse
Comply with legal obligations and enforce our policies

Cookies and Tracking Technologies

We may use cookies, pixels, tags, scripts, and similar tracking technologies to improve Site functionality, understand user behavior, measure marketing performance, and enhance your browsing experience.

These technologies may be used by us and by third-party tools and platforms we use, including:

Google Analytics
Google Ads and conversion tracking
Microsoft Clarity

These tools may collect information about how users interact with the Site, including page visits, traffic sources, device/browser data, clicks, scroll activity, and general engagement behavior.

You can control cookies through your browser settings. Disabling cookies may affect certain features or functionality of the Site.

Third-Party Tools and Services

We may use third-party software, platforms, and service providers to operate our business and deliver services. Depending on how you interact with us, your information may be collected, processed, or stored by third-party providers, including:

Google Analytics for website analytics
Google Ads / conversion tracking for advertising performance measurement
Microsoft Clarity for user behavior and website experience insights
Elementor forms for website contact and lead capture forms
HoneyBook for client inquiries, lead management, proposals, workflows, invoices, and communications
Flodesk for email marketing and newsletter communications
Calendly for appointment scheduling and booking
ThriveCart for checkout, digital product sales, and order processing
Stripe and/or other payment processors used through ThriveCart for payment processing

These third-party providers may collect, process, or store data according to their own privacy policies and terms. We are not responsible for the privacy practices of third-party services, and we encourage you to review their policies before submitting information.

How We Share Information

We do not sell your personal information for cash. We may share your information only in limited circumstances, including:

With service providers and platforms we use to operate our business, communicate with you, process payments, manage leads, send emails, schedule appointments, analyze traffic, or improve our services
To comply with legal obligations, legal process, or enforce our rights
In connection with a business transfer, such as a merger, acquisition, reorganization, or sale of assets
With your direction or consent

Email Communications

If you opt in to receive marketing emails, newsletters, or updates from us, we may send you promotional or informational communications through platforms such as Flodesk.

You can unsubscribe at any time by clicking the unsubscribe link in the email or by contacting us directly.

Even if you opt out of marketing emails, we may still send non-promotional communications related to inquiries, purchases, projects, transactions, scheduling, or customer service.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, delivering services, processing transactions, maintaining business records, complying with legal obligations, resolving disputes, and enforcing agreements.

Data Security

We take reasonable administrative, technical, and organizational measures to help protect your personal information from unauthorized access, use, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Choices

Depending on where you live, you may have certain rights regarding your personal information, which may include the right to request access to, correction of, deletion of, or limitation of certain uses of your information.

To make a privacy-related request, please contact us using the information below. We may need to verify your identity before processing certain requests.

Do Not Track

Some browsers offer a “Do Not Track” feature. Because there is not a universally accepted standard for responding to these signals, our Site may not respond to Do Not Track requests at this time.

Children’s Privacy

This Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Privacy Policy.

If you have questions about this Privacy Policy or would like to make a privacy-related request, contact us at: howdy@madbananamktg.com